FAQ

How do i place an order?

Please send an email to cakesbydesignqld@bigpond.com, or contact us via our Facebook Page providing the following information,

- date of your celebration

- the number of people your cake needs to serve, coffee or Dessert portions. 

- If you have any inspirational photos please send these through too.

You will be contacted within 24 hours with a quote or to discuss your requirements in further detail.

How much notice do you need?

All cakes are custom-made and need to be ordered in advance. For birthday and general celebration cakes at least two weeks is preferred and for wedding cakes at least a month. Urgent orders can sometimes be accommodated, but will depend on how many bookings we have at the time of request.

Can you deliver my cake?

Wedding Cake Delivery is provided free of charge within 10km of Regency Downs, Lockery Valley. Delivery out of this area is charged according to distance to travelled, tolls used etc so please advise delivery suburb if this option is required. Collection from Cakes by Design in Regency Downs is also welcomed.

For large cakes (3 tiers or more), we insist on delivery as transporting a cake of this size is a very delicate task and must be performed by a professional.

Do you make gluten or dairy free cakes?

Sorry we don't.  Although we attempt to accommodate all needs, Cakes by Design can refer you to more specialty suppliers who can meet the stringent standards required by allergy sufferers.